Privacy & Cookies Policy

Privacy Notice

We at NUCHIE Collection are committed to providing you with the best online shopping experiences. For us, this extends far beyond bringing you the best quality items and providing a seamless browsing and purchasing experience. We also respect our customers’ privacy and stress upon protecting their personal data. This privacy notice explains how we collect and use your data. It applies to all the data you may share with us while using the website, during social media interactions, and when participating in competitions, giveaways, or events.

The Information We Collect

We collect personal data from our users and customers. The purpose is to enhance their online experiences with us. The information we collect includes:

Identity Data: Your name, age, gender, date of birth, and any other personal identity details you may share with us.
Contact Details: Telephone number, email ID, and billing and delivery addresses.
Location: City, Country, and ZIP code.
Technical Data: Device details, IP address, browser type and version, operating system, login credentials, time-zone settings, etc.
Transaction Data: Includes information necessary to process and deliver your orders. These may include order numbers, product numbers, quantity of items, prices of individual items, sub-total, taxes, shipping charges, discounts and rewards (if any), and currency.
Financial Information: Bank account and credit/debit card details.
Usage Details: Includes information pertaining to user behavior, such as search terms/items, pages visited, time spent on each page and on the website, items inquired about or added to the cart, etc.
Marketing and Communication Preferences: Your choices in receiving marketing messages, communication channels, cookie preferences, promotional offers, etc.

How We Use Your Data

We may collect and use your personal data, including information obtained through direct user interactions and third parties, for the following purposes:

To provide uninterrupted access and seamless user experience.
For identification,to distinguish you from other website users.
To complete orders and process payments.
To provide product recommendations based on your previous interactions and user history.
To notify about orders, new collections, sales, and other offers – marketing and advertising purposes.
For customer service purposes, such as responding to your queries, addressing concerns, and resolving complaints.
For quality assurance, analytics, business training,and improvement purposes.
To personalize user experiences.
To protect and defend us, our customers, and third-party affiliates and partners from any harm in the event of any regulatory compliance issues or legal proceedings.
To manage cookies.
For other purposes as permitted by law and not inconsistent with our privacy notice and any other policy statement for which we may seek user agreement at any stage of user or customer journey.

Disclosure of Information

We may share user and customer data with third parties as and when needed with your prior authorization.

When you use the NUCHIE Collections website, you automatically agree with our privacy policies, except for the cookies, which you can adjust per your preferences. We may not necessarily seek authorization to use your data through a consent form.

The parties we may disclose your data with may include one or more of the following:

Affiliate partners
Third-party vendors and service providers, including but not limited to companies working with us for marketing, advertising, accounting, administration, web hosting, payment processing, analytics, site performance management, and security audits.
Payment processors
Shipping companies, including both domestic and international order delivery service providers.
Third-party ad networks
Law enforcement agencies to comply with the law, a court order, or other legal processes. We may also share users’ and customers’ data when it is deemed necessary to prevent, identify, investigate, or respond to any illegal activities, including threats, frauds, and Privacy Policy and/or Terms of Use violations.

We also collect, use, and may also share your information in the form of Aggregated Data. This typically includes demographic and statistical data but may include other information as well. The information may be used for website analytics, user behavior identification, webpage/feature performance, or other purposes. Aggregated Data may be taken from the personal information you share with us. However, it’s presented anonymously in an aggregated format, which means it does not reveal your identity (directly or indirectly) to anyone we may share it with.

Cookies Policy

We use cookies on our website to enhance user experience. Cookies are small text files stored on your computer device to access our website and send information back to the originating website on every subsequent visit made through the same device. They help us identify users (distinguishing them from other website users) and keep track of their visits and behaviors. Cookies track how you navigate our website – the pages you visit, the amount of time you spend on each, and the actions you take – during each visit. The information provided by cookies helps us personalize and enhance user experience, such as remembering your preferences for language, currency, or location. It also helps us improve our products and offers by giving us details that we can use to determine user interests, identify bottlenecks in our website design or user interface, and improve our website. Cookies also help us and our advertising partners to make ads relevant to your interests and preferences.

The Types of Cookies We Use

We use the following different types of cookies:

Essential Cookies – Required for optimal and seamless performance of our website. Without them, our website may not function properly.
Performance & Functional Cookies – Used to track source and number of visits, user behaviors, most popular and least popular webpages, and most and least used features. These cookies help us improve website functionality and performance.
Marketing/Advertising Cookies – Sent by our advertising partners through our website, these cookies transfer data based on your interests (the products you see and buy) to show you relevant advertisements.

You can block cookies on your computer by changing your browser settings. However, it’s not recommended to block essential cookies, as it may lead to some website features not functioning properly. Some parts of our website might also become inaccessible if you disable or refuse essential cookies.

You can also set your browser to send alerts whenever a website sets cookies on your device so that you can allow or refuse them.